Halcyon Web Studio Sdn. Bhd. ("Halcyon", "we", "us") respects your privacy. We handle personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy describes what we collect, why, and the choices you have.
Who we are
We are a web design and conversion studio registered in Malaysia (202201028745 (1478392-K)), based at Level 21, Menara Suezcap 1, KL Gateway, No. 2 Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur. For any privacy question, write to [email protected].
What we collect
- Contact details you provide through our enquiry form — name, email, phone number and the message you send.
- Project information you choose to share when discussing a possible engagement.
- Usage data such as pages visited and general location, collected through cookies and analytics where you have consented.
How we use it
We use your information to respond to enquiries, prepare proposals, deliver agreed services, and improve our website. We do not sell your data, and we do not send marketing you haven't asked for.
Legal basis
We process data on the basis of your consent, to take steps at your request before entering a contract, and to pursue our legitimate interest in running and improving the studio.
Sharing
We only share data with trusted service providers who help us operate — for example hosting and analytics partners — and only to the extent needed. They are bound to protect it and use it solely on our instructions.
Retention
We keep enquiry data for as long as needed to serve you and to meet legal or accounting obligations, then delete or anonymise it. You may ask us to remove your data at any time.
Your rights
Under the PDPA you may request access to, or correction of, the personal data we hold about you, and you may withdraw consent. To exercise any right, contact us at [email protected] and we will respond promptly.
Security
We apply reasonable technical and organisational measures — encrypted connections, access controls and regular review — to protect your data against loss or misuse.
Changes
We may update this policy from time to time. The latest version will always be available on this page with a revised date.